In an era where privacy, security, and artificial intelligence are at the forefront of many business operations, staying informed about the latest developments is crucial. Our 2023 Privacy Year in Review is an in-depth analysis of the past year’s significant advancements and challenges in these areas.

This comprehensive guide is a collaborative effort by our Privacy + Cyber and Regulatory Investigations, Strategy + Enforcement teams. It offers a detailed examination of global trends, potential risks, and best practices, supplemented with case studies to provide real-world context.

The 2023 Privacy Year in Review is more than just a summary of the year’s events. It’s a practical resource designed to help companies navigate the increasingly complex virtual landscape. From understanding the latest technological advancements to identifying and mitigating virtual threats, this guide is designed to help you address current challenges and prepare for future ones.

The importance of privacy and security in our increasingly digital world cannot be overstated. The 2023 Privacy Year in Review serves as a vital resource for companies seeking to stay ahead of the curve, offering insights and advice that are both practical and forward-thinking. Stay tuned for more insights from Troutman Pepper as we continue to monitor and analyze the ever-evolving landscape of privacy, security, and artificial intelligence.


More on Artificial Intelligence + the Future of Law.

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Photo of James Koenig James Koenig

Jim co-chairs the firm’s Privacy + Cyber Practice Group. For the past ten years, he has represented global clients in the financial services, energy, retail, pharmaceutical/health care, cable, telecommunications, car rental, airline, social media, technology, and manufacturing industries, including 35% of Fortune 100-listed companies.

Photo of Ronald I. Raether, Jr. Ronald I. Raether, Jr.

Ron leads the firm’s Privacy + Cyber team. Drawing from nearly 30 years of experience, he provides comprehensive services to companies in all aspects of privacy, security, data use, and risk mitigation. Clients rely on his in-depth understanding of technology and its application

Ron leads the firm’s Privacy + Cyber team. Drawing from nearly 30 years of experience, he provides comprehensive services to companies in all aspects of privacy, security, data use, and risk mitigation. Clients rely on his in-depth understanding of technology and its application to their business to solve their most important challenges — from implementation and strategy to litigation and incident response. Ron and his team have redefined the boundaries of typical law firm privacy and cyber services in offering a 360 degree approach to tackling information governance issues. Their holistic services include drafting and implementing bespoke privacy programs, program implementation, licensing, financing and M&A transactions, incident response, privacy and cyber litigation, regulatory investigations, and enforcement experience.

Photo of Ashley L. Taylor, Jr. Ashley L. Taylor, Jr.

Ashley is co-leader of the firm’s nationally ranked State Attorneys General practice, vice chair of the firm, and a partner in its Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. He helps his clients navigate the complexities involved with multistate attorneys general investigations…

Ashley is co-leader of the firm’s nationally ranked State Attorneys General practice, vice chair of the firm, and a partner in its Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. He helps his clients navigate the complexities involved with multistate attorneys general investigations and enforcement actions, federal agency actions, and accompanying litigation.

Photo of Stephen C. Piepgrass Stephen C. Piepgrass

Stephen leads the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. He focuses his practice on enforcement actions, investigations, and litigation. Stephen primarily represents clients engaging with, or being investigated by, state attorneys general and other state or local governmental enforcement bodies,

Stephen leads the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. He focuses his practice on enforcement actions, investigations, and litigation. Stephen primarily represents clients engaging with, or being investigated by, state attorneys general and other state or local governmental enforcement bodies, including the CFPB and FTC, as well as clients involved with litigation, with a particular focus on heavily regulated industries. He also has experience advising clients on data and privacy issues, including handling complex investigations into data incidents by state attorneys general other state and federal regulators. Additionally, Stephen provides strategic counsel to Troutman Pepper’s Strategies clients who need assistance with public policy, advocacy, and government relations strategies.

Photo of Joshua Davey Joshua Davey

Josh has nearly two decades of experience representing companies in high-stakes class action litigation, government investigations, and business disputes. A partner in Troutman Pepper’s Privacy + Cyber team and a Certified Information Privacy Professional, he has extensive experience in data breach litigation, having…

Josh has nearly two decades of experience representing companies in high-stakes class action litigation, government investigations, and business disputes. A partner in Troutman Pepper’s Privacy + Cyber team and a Certified Information Privacy Professional, he has extensive experience in data breach litigation, having served as one of the court-appointed lead defense counsel for a cloud software company in one of the largest data breach multidistrict litigation proceedings in the U.S. Josh regularly litigates claims under numerous privacy laws, including the FCRA, the DPPA, and the California Consumer Privacy Act.

Photo of Kim Phan Kim Phan

Kim is a partner in the firm’s Privacy + Cyber Practice Group, where she is a privacy and data security attorney, who also assists companies with data breach prevention and response, including establishing effective security programs prior to a data breach and the

Kim is a partner in the firm’s Privacy + Cyber Practice Group, where she is a privacy and data security attorney, who also assists companies with data breach prevention and response, including establishing effective security programs prior to a data breach and the assessment of breach response obligations following a breach.

Photo of Angelo A. Stio III Angelo A. Stio III

Angelo is an experienced trial attorney who has handled matters in courts and before arbitration tribunals throughout the U.S. He focuses his practice on data privacy and security, consumer financial services, and higher education.

Photo of Gene Fishel Gene Fishel

Gene is a member of the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) practice, based in the Richmond office. He brings extensive regulatory experience, having most recently served as senior assistant attorney general and chief of the Computer Crime Section in the Office

Gene is a member of the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) practice, based in the Richmond office. He brings extensive regulatory experience, having most recently served as senior assistant attorney general and chief of the Computer Crime Section in the Office of the Attorney General of Virginia, and as special assistant U.S. attorney in the Eastern District of Virginia for 20 years.

Photo of Laura Hamady Laura Hamady

Laura serves as counsel in the firm’s Privacy + Cyber practice. She brings more than 15 years of experience in privacy and cybersecurity related matters. Laura is an industry-experienced privacy leader and has served in senior privacy leadership positions at a variety of…

Laura serves as counsel in the firm’s Privacy + Cyber practice. She brings more than 15 years of experience in privacy and cybersecurity related matters. Laura is an industry-experienced privacy leader and has served in senior privacy leadership positions at a variety of large companies across various industry spaces, including Twitter, Visa, PayPal, Chronicle (a Google company), Groupon, Levi’s Takeda Pharmaceuticals, and more.

Photo of Joel Lutz Joel Lutz

Joel is a privacy and data protection attorney with extensive experience designing and implementing global privacy programs, including 19 years of in-house and law firm experience.

Photo of Zie Alere Zie Alere

Zie is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement Practice Group. He assists in developing effective strategies to help deter or mitigate the risk of enforcement actions and litigation. As a summer associate, Zie drafted compliance guidelines, worked on pro…

Zie is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement Practice Group. He assists in developing effective strategies to help deter or mitigate the risk of enforcement actions and litigation. As a summer associate, Zie drafted compliance guidelines, worked on pro bono matters, and created analytical memoranda.

Photo of Karla Ballesteros Karla Ballesteros

Karla is an associate in the firm’s Privacy + Cyber practice. Her daily work includes counseling insureds on the initial incident response, potential ransom payment, restoration, data mining, and notification segments of the incident response practice. She also leads efforts to identifying and…

Karla is an associate in the firm’s Privacy + Cyber practice. Her daily work includes counseling insureds on the initial incident response, potential ransom payment, restoration, data mining, and notification segments of the incident response practice. She also leads efforts to identifying and remediating shortcomings in cybersecurity and privacy practices of firm clients.

Photo of Rachel Buck Rachel Buck

Rachel is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. She has represented clients in commercial litigation and business disputes, including breach of contract, unfair competition, trade secrets, and data breach litigation. She also assists clients in responding…

Rachel is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. She has represented clients in commercial litigation and business disputes, including breach of contract, unfair competition, trade secrets, and data breach litigation. She also assists clients in responding to investigations by regulatory authorities.

Photo of Robyn Lin Robyn Lin

Robyn is a privacy and data security attorney who focuses on helping clients understand and maintain data compliance.

Photo of Carson Cox Carson Cox

Carson is an associate with the firm’s Regulatory Investigations, Strategy + Enforcement Practice Group. He focuses his practice on the intersection of enforcement actions, investigations, and litigation, assisting in representing clients on dozens of cases across a wide variety of civil litigation and…

Carson is an associate with the firm’s Regulatory Investigations, Strategy + Enforcement Practice Group. He focuses his practice on the intersection of enforcement actions, investigations, and litigation, assisting in representing clients on dozens of cases across a wide variety of civil litigation and appellate matters. He is a member of the state attorneys general (AG) litigation team, defending companies in a variety of industries, often involving claims under state Unfair, Deceptive, or Abusive Practices (UDAP) statutes. Carson is also an active member of the firm’s Appellate + Supreme Court practice focusing on challenges to state election laws and redistricting plans in state and federal appellate courts throughout the U.S.

Photo of Natasha Halloran Natasha Halloran

Natasha is an associate in the firm’s Privacy + Cyber practice, where she assists clients with privacy-related issues such as reviewing privacy policies, regulatory compliance, and commercial litigation including under the Fair Credit Reporting Act (FCRA) and Video Privacy Protection Act (VPPA).

Photo of Natalia Jacobo Natalia Jacobo

Natalia is an associate in the firm’s Regulatory Investigations, Strategy and Enforcement (RISE) practice. She focuses her practice on two primary areas: government contracting and state attorney general work.

Photo of Marnishia Jernigan Marnishia Jernigan

Marnishia is an associate in the firm’s Privacy + Cyber practice. Before focusing her practice on the privacy industry, Marnishia handled a wide range of complex commercial litigation and consumer protection matters.

Photo of Namrata Kang Namrata Kang

Namrata (Nam) is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group, based in the Washington, D.C. office. She routinely advises clients on a wide variety of state and federal regulatory matters, with a particular emphasis on state consumer…

Namrata (Nam) is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group, based in the Washington, D.C. office. She routinely advises clients on a wide variety of state and federal regulatory matters, with a particular emphasis on state consumer protection laws relating to consumer financial services and marketing and advertising. Nam’s experience transcends multiple industries, including financial services, telecommunications, media, and sports betting.

Photo of Susie Lloyd Susie Lloyd

Susie is a litigation associate in the firm’s Privacy + Cyber practice. Her primary focus is assisting clients in the consumer finance industry, including data breach class actions and related regulatory actions in federal and state courts with respect to numerous privacy laws…

Susie is a litigation associate in the firm’s Privacy + Cyber practice. Her primary focus is assisting clients in the consumer finance industry, including data breach class actions and related regulatory actions in federal and state courts with respect to numerous privacy laws and regulations, including but not limited to VPPA.

Photo of McKayla Riter McKayla Riter

McKayla is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement Practice Group. As a summer associate, McKayla gained experience in various practice areas with exposure to complex multistate cases, class actions, and single-case litigations. With her understanding of clients’ businesses and…

McKayla is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement Practice Group. As a summer associate, McKayla gained experience in various practice areas with exposure to complex multistate cases, class actions, and single-case litigations. With her understanding of clients’ businesses and their industries, she assists in developing comprehensive and thorough strategies for clients across multiple industry sectors.

Photo of Whitney Shephard Whitney Shephard

Whitney is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. She represents clients facing state and federal regulatory investigations and enforcement actions, as well as related civil litigation.

Photo of Trey Smith Trey Smith

Trey is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement Practice. He focuses his practice on helping financial institutions and consumer facing companies navigate regulatory investigations and resulting litigation. He has experience litigating the Consumer Financial Protection Act, the FTC Act…

Trey is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement Practice. He focuses his practice on helping financial institutions and consumer facing companies navigate regulatory investigations and resulting litigation. He has experience litigating the Consumer Financial Protection Act, the FTC Act, the Truth in Lending Act, state UDAAP statutes, and other consumer protection laws.

Photo of Edgar Vargas Edgar Vargas

Edgar is a Certified Information Privacy Professional (CIPP/US). He assists clients on compliance and litigation issues, including issues regarding privacy and cybersecurity laws. He is fluent in Spanish, allowing him to effectively communicate with and serve Spanish speaking clients.

Photo of Daniel Waltz Daniel Waltz

Daniel is a member of the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group and State Attorneys General team. He counsels clients in connection with navigating complex government investigations, regulatory compliance, and transactions, involving state and federal government contracting obligations. Drawing on

Daniel is a member of the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group and State Attorneys General team. He counsels clients in connection with navigating complex government investigations, regulatory compliance, and transactions, involving state and federal government contracting obligations. Drawing on his broad experience as a former assistant attorney general for the state of Illinois, Daniel is a problem solver both inside and outside the courtroom.

Photo of Mac McCullough Mac McCullough

Mac McCullough is the senior privacy and security advisor at Troutman Pepper.