In the sixth episode of our 12 Days of Regulatory Insights podcast series, Lane Page is joined by Mike Yaghi, a partner in the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) practice, and Chris Willis, co-leader of the firm’s Consumer Financial Services Regulatory practice, to discuss the anticipated changes in federal and state oversight and enforcement within the consumer financial services industry.

Mike and Chris examine the potential for increased state enforcement in areas like consumer protection, junk fees, and consumer lending, especially if federal agencies like the CFPB and FTC become less aggressive under the new administration. They also highlight the growing scrutiny of AI, redlining, noncredit products, and bank partnership agreements by state regulators.

The episode underscores the compliance challenges companies face due to conflicting state laws and the broad application of state UDAP statutes.


Transcript: 12 Days of Regulatory Insights: Day 6 – Regulatory Shifts in Consumer Financial Services (PDF)

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Photo of Chris Willis Chris Willis

Chris is the co-leader of the Consumer Financial Services Regulatory practice at the firm. He advises financial services institutions facing state and federal government investigations and examinations, counseling them on compliance issues including UDAP/UDAAP, credit reporting, debt collection, and fair lending, and defending…

Chris is the co-leader of the Consumer Financial Services Regulatory practice at the firm. He advises financial services institutions facing state and federal government investigations and examinations, counseling them on compliance issues including UDAP/UDAAP, credit reporting, debt collection, and fair lending, and defending them in individual and class action lawsuits brought by consumers and enforcement actions brought by government agencies.

Photo of Michael Yaghi Michael Yaghi

Michael is a partner in the firm’s State Attorneys General and Regulatory Investigations, Strategy + Enforcement (RISE) Practice Groups, nationwide teams that advise clients on consumer protection enforcement matters and other regulatory issues. Based in the firm’s Orange County office, Michael represents high-profile…

Michael is a partner in the firm’s State Attorneys General and Regulatory Investigations, Strategy + Enforcement (RISE) Practice Groups, nationwide teams that advise clients on consumer protection enforcement matters and other regulatory issues. Based in the firm’s Orange County office, Michael represents high-profile clients in regulatory enforcement investigations involving all facets of their business, including but not limited to, advertising and sales practices, monthly membership programs, auto renewal programs, telemarketing and telephone solicitations, door-to-door sales practices, and endorsements. Having begun his career as a commercial litigator, he also supports clients throughout litigation, should an investigation move in that direction.

Photo of Lane Page Lane Page

Lane specializes in federal and state regulatory investigations and complex civil litigation. He focuses on representing financial institutions and other businesses, with a particular emphasis on consumer protection and fair lending issues.